Even when you’re not at home or in your office, Amthal Fire & Security is on hand to offer an exclusive central monitoring centre which ensures your assets and possessions are safe and secure.
We offer this service through EMCS, the UK's leading independent alarm receiving centre.
EMCS is approved by the security industry governing bodies NACOSS (National Approval Council for Security Systems) and BSIA (British Security Industry Association) to BS5979 and ISO9000.
EMCS has a dedicated in-house team of IT experts to ensure the efficient running of their systems. Their monitoring environment is totally independent and self-contained, with all operations resistant to any possible attack or power failures. All incoming telephone calls are responded to within 10 seconds!
All customer records are held on the main system and an off-site stand-by system that will automatically take over should the main system fail. For more information about EMCS services, go to www.emcs.co.uk
EMCS currently handles over 5 million alarm signals per month, and aims to respond to incoming telephone calls within 10 seconds.
Amthal provide leading edge technology and back-up, the EMCS monitoring service delivers excellent service to Amthal customers and we are proud to work with them and to recommend them!
Provides secure, instant access 247 to the user's site record via a Smart phone, PDA or Tablet device allowing the user to do the following, at the touch of a button.
- Place systems on & off test - ideal for weekly test requirements.
- Check activity logs - perfect for clients wishing to check receipt of test calls or to monitor open/close activity.
- Verify Keyholder contact list - helping all to ensure that up to date contact info is stored.
Provides a secure, speedy telephone facility which allows callers to place sites in and out of service as well as check test calls via a virtual "operator".
- Immediate - instant response removing the possibility of any "hold" time if calling during a busy period.
- Secure - fully password protected with comprehensive tractability user log.
- Instant Verification - confirmation of the receipt of test calls at the touch of a button
Provides a reoccurring time window during which fire alarm systems can be tested with signal received will be logged (the physical aspect of carrying out the test on site would still need to take place.)
- Ten minutes after the automatic test window expires the software forwards an email detailing any signals (or lack of which may then highlight in a possible fault/communications issue) received to one or numerous pre-planned email addresses
- If any genuine cause for the brigade to attend arises during the fire test window, we can be instantly notified (this is the same under the current procedure). And if the site needs to carry out a test/maintenance outside of the scheduled window, then it’s simply a case of calling the receiving centre.
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