Security System Maintenance Contracts

Preventative maintenance is a requirement of the European Standard EN50131:1-7, the Security Systems and Alarms Inspection Board code of practice and essential to ensure your electronic security system will work effectively when it's most required.  Under the SSAIB Amthal's Maintenance Contract customers receive priority response for all site and telephone support 24 hours a day 365 days a year.

Without professional help and advice even a minor fault can cause a major problem.  With our maintenance contracts we aim to ensure the highest levels of protection are preserved and you're always protected when you most need it.  Through preventative maintenance we minimise the opportunity for equipment failure and therefore minimise system downtime.  For peace of mind Amthal contract customers have priority access to our 24 hour 365 days a year on site and telephone support service.

We offer a range of standard contracts, however should you require a tailored solution we will be happy to discuss any specific requirements you may have.

Standard Maintenance

The standard maintenance package includes, scheduled preventative maintenance visits, as required within the European installation standard, to regularly inspect and complete routine maintenance ensuring the effective operation of your system.  The frequency of preventative maintenance depend on the system type and grade, typically standard systems are inspected annually and twice yearly for all monitored security systems and all fire systems.

Also included within the standard maintenance contract is priority access to our 24 hour emergency service.  This includes access to our 24 hour help line and a discounted labour rate should you require emergency site attendance or planned installations.  Parts and discounted labour are chargeable under the standard Maintenance contract.

Comprehensive Maintenance

The comprehensive maintenance package includes, scheduled preventative maintenance visits, as required within the European installation standard, to regularly inspect and complete routine maintenance ensuring the effective operation of your system.  The frequency of preventative maintenance depend on the system type and grade, typically standard systems are inspected annually and twice yearly for all monitored security systems and all fire systems.

Also included within the comprehensive maintenance contract is priority access to our 24 hour emergency service.  This includes access to our 24 hour help line and all inclusive parts and labour should you require emergency on site attendance. (Providing damage is not caused by the client or a third party.)